логотип интернет-агентство GoodWork

Hong Kong
Lam Lok st. 18
Nan Fung Commercial Centre

+852 3590-4523

Call me
Usability testing

What for to use usability testing

Usability is an important tool providing easy work on a web site for users, and high sales for you. The purpose of usability is to keep a customer on a site and stimulate him for placing the order.

Usability testing should be conducted when you have enough users per day but they do not place orders with you. What is the problem?

Why does not your site stimulate visitors to order something or to call a company? The matter is that your site is not convenient for the user. It prevents him from ordering and he leaves the site without any purchase.

Site audit helps to identify users’ behavioral act and make your interface user-friendly. Thanks to modern technologies it is possible to analyze the site easily and get information, even monitoring people’s looks. Eye-tracking technology, by means of special device, helps to monitor a person eyes’ motions while one is searching on a web site.

User analysis

User analysis is conducted to identify the target audience of your site. The form of presenting information depends on target audience. User analysis helps one to know more about target audience: age, sex and even preferences and goals. User analysis may be held by a survey or web analytics.

Usability audit

A web site usability audit helps to figure out and then solve the main problems of the site. It is what we were talking about earlier. Usability audit is conducted when a site has a low conversion, i.e. there are few operations, and you want to increase the number of calls, registrations, orders. Site audit may also help when there are such problems as inconvenient navigation, long-term search for elements, poor perception of content.

Split Testing

The purpose of split testing is to compare and contrast two or more variants of a web-page. Two pages are activated at once and then it is analyzed which of them is more popular among users. It is easy when you doubt what color to choose for a certain element, what headline is better, etc. At the end you get the report about the effectiveness of both pages.

Usability testing

By usability testing one may figure out and solve the problems that interface has. Such method of testing is the most accurate and objective because it is held with real users chosen from necessary target audience. Users willing to buy your product are invited, and while they use the site both its advantages and disadvantages are found out.